Frequently Asked Questions.

SentrX collects your reviews and mentions from connected platforms, analyzes them with AI, and turns them into a clear view of your customer feedback: sentiment insights, urgent alerts, recurring issues, and branch comparisons — all in one dashboard.

Currently: Google Maps, Booking.com, Instagram, and X (Twitter). We continuously add new sources based on customer needs.

Yes. Our AI engine understands Arabic and its dialects, analyzes customer sentiment, and can generate professional reply suggestions in Arabic or translate reviews instantly.

There is no technical limit. SentrX is built for businesses with multiple branches — from a single location to hundreds of branches, with side-by-side comparisons and branch-level teams and permissions.

When a negative review or legally sensitive comment appears, SentrX detects it and notifies the right team member, helping you respond before small issues become larger problems.

SentrX drafts a professional, context-aware reply for every review in your brand voice. You stay in control — review, edit, and approve before anything is published.

Yes. Data is encrypted in transit and at rest, access is governed by role-based permissions for your team, and we never sell or share your data with third parties.

Minutes, not weeks. Connect your accounts, add your branches, and SentrX starts pulling and analyzing your reviews right away — including available historical data.

Absolutely. You can book a live demo with our team, or open the dashboard and explore it yourself right now.

Plans are based on the number of branches and the features included in each plan. Check the Pricing section on the home page, or contact sales for a custom enterprise quote.